Cedarburg Cultural Center Covid19 Reopening Plan

Guiding Principles

The safety of our staff, volunteers, and visitors is of paramount importance. The Cedarburg Cultural Center will err on the side of health and safety. We will refer to and follow reopening guidelines presented by the Centers for Disease Control and Prevention (CDC) for improving and maintaining safe conditions.


Hours of Operation

  • The CCC will re-open to the public on Friday, January 29th, 2021

  • Hours of operation for the public in the main gallery areas during Phase 1 of re-opening are the following:

    • Friday & Saturday 12:00pm-4:00pm

    • Art classes will be restricted to the Large Classroom and outdoor spaces, hours will vary

    • Shopping appointments can be made available outside of normal operating hours


Employees, Instructors & Volunteers

  • Employee/Instructor/Volunteer health and hygiene

    • Employees, instructors and volunteers who have a fever or other symptoms of COVID-19 MUST stay home

      • Employees, instructors and volunteers must check their temperatures prior to reporting for their shifts at the CCC. If any employee/volunteer presents a temperature of 100.4 or above, they are to stay home.

      • A sign off sheet provided by the Ozaukee and Washington County Health Department will be completed by each employee, instructor and volunteer prior to beginning each shift

    • Employees, instructors & volunteers are REQUIRED to wear face masks or cloth face coverings for public-facing/person-to-person activities

      • Employees, instructors & volunteers may remove face mask when alone in their office or at no risk of being in contact with others

      • Disposable masks will be available for employees, instructors, volunteers and students by request

        • Employees, instructors and volunteers are encouraged to provide their own cloth face masks

      • If employees, instructors and volunteers have a health condition that prevents them from wearing a mask, they are encouraged to please work from or stay home for their own safety and that of others

    • Staff will be alternating schedules to provide opening/closing coverage

      • ED will create and establish employee schedules

      • Focus will be on promoting and practicing social distancing with shared office space

      • High risk employees will be encouraged to work from home when able

      • When not at the Center, all staff will continue to work from home during their assigned hours

  • Employees, instructors and volunteers will self-quarantine at their homes for 14 days before returning to the Center after flying or engaging in any “at risk” activities outside of their normal routines

  • If any employees, instructors or volunteers become aware or are notified by the CCC ED that they have been exposed to COVID-19, they will self-quarantine at home for two weeks before returning to the Center

    • High risk employees, instructors and volunteers are STRONGLY encouraged to stay home for their safety



  • Visitors are asked to avoid the Center and visit another time if they are in quarantine, have a fever or are presenting flu-like symptoms

  • Posters will be placed at each entrance and throughout the building as reminders of CCC policies

  • Visitors are REQUIRED to wear face masks

    • CCC will provide disposable face masks for visitors to use if they did not bring one. Masks will be kept behind the desk and in the classroom, they will be handed out when requested.

    • CCC will provide adequate trash receptacles for disposing of used masks

    • Employees, instructors and volunteers will ask that visitors use a mask and will have signage placed stating our policy that “The CCC is home to at-risk staff and volunteers. We are following CDC guidelines and request that everyone on property wears a face covering. Please help us to keep our community safe and healthy by adhering to this guideline.”

      • If someone refuses to wear a mask and requests that they are allowed to enter, staff will politely refer them to the posted policy and ask them to return at another time when the requirement is lifted or when they are willing to wear a mask.

      • If there is pushback from the customer, staff on duty is to call the Executive Director for further assistance

  • All students, instructors, performers and outside renters must sign the CCC liability waiver prior to attending a program or event at the Cultural Center

    • The CCC will post signage at the entrance of each event with this information so that guests understand they are assuming liability if they attend a program or event



  • The CCC will maintain an adequate supply of paper goods, soap and hand sanitizer to allow proper hand hygiene among employees and visitors

  • Sneeze guards to be installed at the front desk and bar area

  • CCC will provide tissues for proper cough/sneeze etiquette, disposable masks and no-touch disposal receptacles.



  • Cleaning and sanitization log will be created and adhered to and will include:

    • Clean and disinfect high customer contact areas every two hours, or after each user if feasible

    • Disinfecting wipes (or paper towel/disinfecting spray, as available) should not be used to wipe more than one surface, and are to be disposed of in provided “no touch” bins

    • All retail items will be moved to limit contact with the public

    • Offices, Bathrooms, Kitchen, Bar and Classrooms are to be locked when not in use

      • Bathrooms will be closed to the public during Phase 1 and will be available for staff use only.

        • Exceptions will be made for art instructors and students, and sanitization instructions will be given to instructions by Art-Ed Manager to follow

        • Staff/instructors/volunteers/teachers/students must wear masks during their entire visit to the bathroom and follow outlined and posted sanitization protocol after each visit


Social Distancing

  • Posters will be placed at each entrance and throughout the building as reminders of CCC policies

  • All art and retail pieces are to be “touch free” and signage will be posted throughout the gallery as a reminder.

    • If a guest is interested in purchasing an item, they are to ask CCC staff for assistance

  • Everyone that is on Cultural Center property (indoor and outdoor) will be asked to maintain social distancing with a six-foot distance between individuals

    • Staff are instructed to remind visitors as they enter the Center

  • Social distancing stickers will be adhered to the floors where congregating may become an issue including near front desk and bar areas

    • Gallery will NOT be marked as people are able to move freely throughout and maintain social distance

  • During Phase 1 of re-opening, only 10 visitors will be permitted inside each main area (specifically the main galleries as area 1, and the large classroom as area 2) at a time

    • If more than 10 visitors are in either area, staff will put up a provided sign indicating that the Center is currently at capacity and encourage people to come back at later time

      • 10-person capacity does NOT include staff/instructors/volunteers working

  • Front Desk Transactions

    • Depending on scheduling and staff availability during Phase 1, visitors may be required to schedule appointments with staff in order to visit the Center

    • Any high-risk visitors who prefer to come into the Center alone are welcome to book an appointment with staff. Requirements include:

      • Guest must provide a minimum of a 24-hour notice

      • Visit must be before or after scheduled operating hours when the Center is not open to the public OR at the discretion of the specific staff responsible for the visit

    • All pamphlets & flyers to be removed from front desk

      • Video screens to be updated with upcoming offerings

      • Staff to ask guests to refer to website for more information

    • All pens to be removed from front desk area

      • Create “clean” pen bin and “dirty” pen bin

        • Sanitize or quarantine “dirty” pens for 48 hours before re-circulating into use

    • All transactions under $50 will be signature free (signature line will print, but you do NOT need to collect one)

    • Chip reader will be permanently moved to an accessible area on the front desk to remove need to pass credit card back & forth

    • Visitors strongly encouraged to make purchases online

      • This includes retail sales, memberships, classes and concert tickets

    • When exchanging paper and coin money

      • Staff is reminded to not touch their face afterward

  • Ask customers to place cash on the tray or dish provided, rather than directly into the hands of staff

  • Staff to place money on tray or dish provided (not in hand) when providing change back to customers

    • Staff to clean the counter and credit card machines after each customer at checkout

    • Staff to use hand sanitizer after each transaction

    • Sneeze guards will be installed to ensure no face-to-face contact between staff and visitors

  • Staff will welcome and instruct visitors to maintain social distancing for the duration of their visit

Special Instructions for Artist/Staff Interactions

  • All initial conversations should be via phone/video call or email

  • Aside from merchandise drop-off/pick-up, consider video call to view artwork items

  • Artwork pick-up/drop off

    • Artist and staff MUST both wear gloves and be masked during transaction for pick-up/drop-off

      • If artists unwilling/unable, then artwork cannot be picked up or dropped off

      • Pick up and drop off by appointment ONLY

    • Maintain a 6-foot social distance

    • Wash hands or use sanitizer immediately after transaction

    • Staff should wipe down surface immediately after transaction completed


Additional Customer Protections

  • Signage will be posted at entrance with reminders that people experiencing COVID-19 symptoms should stay at home, requests that visitors maintain social distancing, and stating masks required

  • Install hand sanitizing stations (with at least 60% alcohol) at the front and back entrances, in hallway to classrooms and at the bar

    • Sanitizer stations at entries will have signage encouraging visitors to sanitize as they enter

  • Establish and label “In” and “Out” doors for both entrances to the galleries

  • CCC will provide gloves for staff/instructors/volunteers to use when cleaning, but everyone is strongly encouraged to wash their hands regularly regardless of glove use

  • Use disposable instead of reusable items whenever possible

  • Continue offering virtual experiences and online sales

  • Gathering tables will be removed or blocked off and black chairs will be stored out of sight when not in use

  • Ceiling fans will be on at all times and doors will be open when weather allows to offer additional airflow through the space

  • The CCC will run the HVAC systems after closing to provide additional fresh air as well as to capture and remove unwanted particles each day. In addition, the center will increase the filter quality and changes to help further reduce containments from entering the building.

Programmed Event Guidelines – Phase 1

  • Programmed events should be limited to 10 guests at a time in any given space

  • Floor markings or chair placement should be used to encourage safe spacing of participants

  • Where possible, event attendance should be staggered to minimize overlap and reduce density of participants

  • Gatherings should be by registration/invitation only or include a process to collect participant lists, in case contact tracing becomes necessary

  • Tables and chairs must be wiped down before and after each event/activity


The above efforts will be in effect when we re-open during Phase 1 of our re-opening guidelines. We look forward to the day when we can welcome more visitors into our space during Phase 2. All processes are subject to change based on evolving conditions and any new items that arise will be evaluated at the discretion of the Executive Director.  Thanks to ALL for your hard work and diligence, together we will keep the arts alive while keeping our community safe and healthy!


Stephanie Hayes

Executive Director


262-375-3676 x107

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W62 N546 Washington Avenue

Cedarburg, WI  53012



12 pm to 4 pm

Email: stephanie@artmusichistory.org